American Express is a multinational American financial services corporation originally founded back in 1850. Though they are best known for their credit cards and charge cards, they also offer personal loans such as for mortgages. If you are looking for help with the American Express mortgage account login process, then you can find a guide down below.

American Express Mortgage Account Login Steps

To get to the American Express mortgage account login webpage, you can utilize the steps that are listed below:

  1. Go to the American Express Personal Loans webpage.
  2. On the left side of the page, click on the Check Your Rate link to go to the login page.
  3. In the spaces provided, enter your User ID and your Password.
  4. You can check the Remember Me box if you wish to.
  5. Sign into your account by clicking the blue Log In button.

Bonus readAmerican Express Mortgage Rates

American Express Mobile Mortgage Account Login Steps

As Smartphone devices and tablets become more prominent, it makes sense that you should be able to have access to your mortgage account on them the same way you would with a computer. Below are the steps you can use in order to log into your account through a mobile device:

  1. In a web browser, search for American Express Personal Loans at
  2. When you reach the page, tap on the blue Check Your Rate button.
  3. Scroll down until you see the spaces to enter your User ID and your Password.
  4. You have the option to attach the Remember Me box.
  5. Tap the blue Log In button to sign into your account.

American Express does have apps available for Android and Apple devices. However, they aren’t used to manage your personal mortgage accounts. You will be able to reach your account better by using a web browser through your mobile devices.

Customer Support & Useful Links

Even though it is simple to access your American Express mortgage account login, there are some potential problems you may encounter. Below you will find any helpful links and additional customer support options so that you can manage any issues that can come up:

  • One of the most common problems encountered when trying to log into your account is entering the wrong information. If you have, you can click on the Forgot User Id or Password link for help.
  • You can call Customer Support at 1-844-273-1384 to speak about any problems with your account. They’re available Mon-Fri 10AM-8PM EST.


To wrap up, the American Express mortgage account login process is not a difficult one. Nevertheless, the above walkthroughs should guide you through it all if you are on the computer or on your mobile device. Remember to check on the support options if you still run into any login complications.