Headquartered in New York City with several additional offices in more than 40 countries worldwide, Morgan Stanley is a leading global financial services firm. The firm has a mortgage and home loan department to help individuals find financial solutions to purchase new, manage, or refinance mortgages. These solutions are offered separately from the primary bank by Morgan Stanley Private Bank, National Association. If you are looking for more information about your Morgan Stanley mortgage account login, you can discover that and more below.

Morgan Stanley Mortgage Account Login Steps

There should be little to no difficulties with your Morgan Stanley mortgage account login, as the process is seamless and simple. Follow the steps below to learn more about logging into your Morgan Stanley account:

  1. Go to the official Morgan Stanley Home Loans webpage.
  2. Near the top right, you will find Client Login.
  3. Hover over the client login to access the drop-down menu and select Your Mortgage Account.
  4. Once you click it, there will be an agreement pop-up, so select the blue I Agree button.
  5. You will transfer to the third-party mortgage account page.
  6. Type in your Username and your Password and click on the blue Log in link.

Morgan Stanley Mobile Mortgage Account Login Steps

You are able to handle your Morgan Stanley mortgage account login through your mobile devices similar to how you would on your computer. For guidance, you can use the following steps:

  1. Use the web browser that you prefer and search for the Morgan Stanley Home Loans webpage at morganstanley.com/homeloans.
  2. Tap on the bars in the upper left corner, and that will open up a side menu.
  3. Tap on the Client Login, and you will see a drop-down menu.
  4. At the bottom of the drop-down menu, tap on Your Mortgage Account.
  5. Tap on the blue I Agree button to go to the login page.
  6. At the account page, type in your UsernamePassword, and tap the blue Log in button.

RelatedMorgan Stanley mortgage rates

Although Morgan Stanley has apps that you can download for both Apple and Android, it appears you’re unable to access your mortgage account through them.

Customer Support & Useful Links

There are problems you can experience with your Morgan Stanley mortgage account login. Mobile device access can be difficult as the official website has compatibility issues. This can be seen by the agreement not showing up, preventing a login. For this, you can change the settings on your mobile browser to view the desktop site.

For other complications, try the following steps:

  • The login page specifies it is specifically optimized for certain web browsers. If you don’t have the browsers they mention, consider changing if you are experiencing problems.
  • You can select the Retrieve Your Username/Password for login assistance as well.
  • More technical support is available at 1-888-454-3965 or via email.


Morgan Stanley provides a number of mortgage assistance you can access online from the comfort of your home. Your Morgan Stanley mortgage account login is quick to reach, but if you have problems, customer and technical support is readily available whether over the phone or online.