Valley National Bank is a principal subsidiary of Valley National Bancorp, which is a regional bank holding company. For those that are banking with the company, know that you can access your accounts such as personal lending accounts completely online. If you are looking for more information about the Valley National Bank mortgage account login process, feel free to use the steps in the following article as a guideline.

Valley National Bank Mortgage Account Login Steps

Reaching your Valley National Bank mortgage account login information is simple when you follow the methods below:

  1. Go to the Valley National Bank online account webpage.
  2. Scroll down to find Loan Payments to access your personal account.
  3. If you need to, at the bottom, you can search by Account #.
  4. If you have an account, select the Login Here link at the bottom.
  5. Enter your Email Address and your 4 Digit Pin.
  6. If you want, select the Remember Email box.
  7. Click the blue Login button.

Bonus read: Valley National Bank Mortgage Rates

Valley National Bank Mobile Mortgage Account Login Steps

You can also find the Valley National Bank mortgage account login page using a mobile device. To help you with that process, the steps are laid out:

  1. Search for Valley National Bank using any web browser.
  2. In the top right corner, open the dropdown menu and select Sign In.
  3. Scroll down and click on Sign in to your other accounts.
  4. Scroll down the page until you find Loan Payments.
  5. Enter your Account # and select Search.
  6. Alternatively, select the Login Here link underneath.
  7. Tap to enter your Email Address and 4 Digit Pin.
  8. If desired, hit Remember Email and Login.

Although there are downloadable apps for Valley National Bank, it does not appear that you can manage your mortgage account specifically from there.

Customer Support & Useful Links

There are times when problems can arise using online banking. However, there are still ways to make sure you get the most out of your experience. Below are some helpful tools you can utilize in case anything goes wrong:

  • If it happens that you have forgotten your login credentials, you can use the Reset PIN link to start over.
  • To speak with a Valley National Bank representative for further assistance with any issues, you can call their Customer Support line at 800-522-4100 weekly from 6AM-11PM.
  • For those of you who have additional questions or wish to setup a face-to-face meeting, you can fill out their online Contact Form, and they will respond within 24 hours.


With the thorough guidelines placed in this article, you can readily go through the Valley National Bank mortgage account login procedure on your computer or on your mobile device. With that said, there is also help available such as a customer service team on the phone and online that are waiting to resolve any login or account problems you may have.