Vanderbilt Mortgage and Finance, Inc. is a Berkshire Hathaway Company that specializes in home loan services such as servicing traditional home loans. They have been in the business for more than 40 years. The financial company uses a simple online banking system to allow their clients to view their accounts with ease. In this article, you will discover additional information about the Vanderbilt Mortgage account login process. By the end, you should be able to access your mortgage account on the computer as well as on a mobile device.

Vanderbilt Mortgage Account Login Steps

Take a look at the following steps to learn how to log into your Vanderbilt Mortgage account:

  1. Go to the official Vanderbilt Mortgage and Finance website,
  2. Near the left, you’ll find the Access Your Account box.
  3. Enter your User ID and your Password.
  4. If you want, you can check the box to Save User ID.
  5. Click on the Log In button.

Vanderbilt Mobile Mortgage Account Login Steps

Rather than use a computer, you can also reach the Vanderbilt Mortgage account login page through a mobile device. It can work on either a Smartphone or a tablet. You can follow the guide below:

  1. Search for Vanderbilt Mortgage using any web browser.
  2. Right on the homepage, you should see the Access Your Account box.
  3. Tap to enter your User ID and Password.
  4. You can select the Save User ID box if you want.
  5. Tap on Log In and sign into your account.

Customer Support & Useful Links

Vanderbilt Mortgage and Finance, Inc. use an easy-to-navigate website, so there should be little difficulty signing into your account. However, technical issues are always a possibility. To help you with that, below you can find information on how to get some customer support:

  • In the event that you forgot your login credentials you can always get help remembering or resetting them by using the Forgot User ID or Password links.
  • To send a message to Customer Service, you can fill out a Contact Form.
  • An alternative way to send them a message is through their email:
  • You can also speak with a Customer Service Representative over the phone. Existing Vanderbilt customers can call 1-800-970-7250. Their hours of operation for accepting phone calls are Mon-Thurs, 8:30AM-8PM ET, and Fri 8:30AM-5:30PM ET. You should have your loan number ready if you plan on calling the company.


The above walkthroughs should allow Vanderbilt Mortgage customers to easily access their accounts online on a mobile device or on the computer. Though the process is straightforward enough, there are numerous support options online and over the phone available in case you encounter trouble logging in.